Chimera Ranch Goals and Operating principles
We succeed only when our CUSTOMERS succeed.
- Treat everyone that comes to visit our farm or booths, with the respect, fairness, individualized attention and honesty that we ourselves would expect to be treated.
- Initiate and develop personal business relationships with a focus on creating loyal customers.
- Make available, top-of-the-line alpacas at competitive industry pricing.
- Willingly learn and effectively share our knowledge with new and proven alpaca breeders and owners.
- Conduct ourselves and our business in a manner that does not disgrace ourselves, mentors or the associations we belong to or the industry as a whole.
- Be open and honest regarding all aspects of any information describing ourselves or the animals that we are presenting for sale or lease.
- Ensure that all of our customer's expectations are met by standing behind any and all guarantees and commitments made either verbally or in written form.
- Ensure that all of our customer's needs are met by freely and willingly giving of ourselves.
Monday, June 13, 2011